This unit of competency specifies outcomes required to participate in predetermined workplace safety arrangements in a range of workplace contexts. The unit applies to personnel who participate in workplace safety arrangements in a cleaning work context. It includes identifying workplace hazards, basic knowledge, and application of workplace emergency procedures. It applies to individuals who perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities. No licensing, legislative or certification requirements apply to this Unit at the time of publication. The unit applies to cleaning personnel who plan cleaning tasks. It includes the ability to assess the cleaning task, understand client requirements and follow workplace safety procedures. It applies to individuals who work alone or as part of a team, under routine supervision and without supervisory responsibilities. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. This unit applies to cleaning personnel who perform cleaning tasks on wet areas. It includes the ability to assess the cleaning task, understand client requirements and follow workplace safety procedures. It applies to individuals who perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. Possible job titles include: No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication. There are no entry requirements for this qualification. 12 units must be completed: This is a general qualification for the warehousing and storage industry. It involves a range of tasks involving known routines and procedures, and taking some accountability for the quality of work outcomes. No licensing legislative or certification requirements apply to this qualification at the time of publication. There are no entry requirements for this qualification. A total of 16 units of competency comprising: 3 core units, plus 13 general elective units This qualification reflects the role of individuals in a variety of entry-level Business Services job roles. This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work. These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision. The BSB30120 Certificate III in Business is an excellent training for those who wish to provide the best customer service possible. The BSB30120 Certificate III in Business (Customer Engagement) is an excellent training for those who wish to provide the best customer service possible. This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team. The CPP30321 Certificate III in Cleaning Operations reflects the role of cleaners responsible for undertaking a range of routine and non-routine tasks according to work schedules, liaising with clients and in some cases members of the public, and operating in a range of general residential and commercial settings as well as specialist cleaning environments. Each individual indoor environment requires specialist cleaning knowledge as well as an understanding of processes and best practice cleaning principles. This qualification reflects the role of individuals working in a range of complex customer service roles. Duties at this level would include working with multiple communication channels, providing excellent customer service, adhering to key performance indicators, working in a team environment, providing support to a team, providing technical advice and capturing data. Individuals would work under supervision, but may have some authority to delegate. Licensing/Regulatory Information No licensing, legislative or certification requirements apply to this qualification at the time of publication. Nil Total number of units = 12 4 core units plus 8 elective units This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming. Possible job titles include: No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication. There are no entry requirements for this qualification. 15 units must be completed: This is a qualification for those engaged in supply chain operations and includes specialisations for logistics and warehousing operations. It involves a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, where some discretion and judgement is required in selecting equipment, services or contingency measures within known time constraints. It may also include responsibility for coordinating the work of others. Successful achievement of the licensing units within the qualification must align with applicable licensing and regulatory requirements. Job roles Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include: There are no entry requirements for this qualification. A total of 14 units of competency comprising: General Qualification 2 core units, plus 12 general elective units selected from Group C general elective units or Specialisations 2 core units listed below, plus 4 units from one of the specialist elective groups A or B listed below, plus 8 general elective units selected from Group C general elective units This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Licensing/Regulatory Information No licensing, legislative or certification requirements apply to this qualification at the time of publication. Nil Total number of units = 10 1 core unit plus 9 elective units This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities. Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. A Certificate IV in Business will teach you the essential skills you need to develop a solid career foundation in the business sector. The BSB40120 Certificate IV in Business (Administration) is for individuals to carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities. Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. A Certificate IV in Business will teach you the essential skills you need to develop a solid career foundation in the business sector. The BSB40120 Certificate IV in Business (Operations) is for individuals to carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. This qualification reflects the role of cleaning industry personnel who use well developed skills and a broad knowledge base in a wide variety of cleaning management contexts. They may be responsible for wide-ranging operational cleaning management activity and for managing staff, providing quotations, planning and overseeing work, and providing customer support. No licensing, legislative, regulatory, or certification requirements apply to this qualification at the time of endorsement. There are no entry requirements for this qualification. To achieve this qualification, competency must be demonstrated in: This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources. No licensing, legislative or certification requirements apply to this qualification at the time of publication. Nil Total number of units = 12 4 core units plus 8 elective units A Certificate IV in Leadership & Management qualification will equip you with the knowledge and practical skills to help provide structured leadership for teams in a variety of working environments. Learn to understand and develop a leadership style to help guide and support team members to maximise workplace effectiveness. This qualification reflects the roles of individuals delivering training and assessment services in the vocational education and training (VET) sector. This qualification (or the skill sets derived from units of competency within it) is also suitable preparation for those engaged in the delivery of training and assessment of competence in a workplace context, as a component of a structured VET program. The volume of learning of a Certificate IV in Training and Assessment is typically six months to two years. Licensing/Regulatory Information Achievement of this qualification by trainers is a requirement of the Standards for Registered Training Organisations (RTOs) 2015. Those entering this program must be able to demonstrate vocational competency in their proposed teaching and assessing area. Vocational competency is defined as broad industry knowledge and experience, and may include, but is not limited to, holding a relevant unit of competency or qualification. Total number of units = 10 9 core units plus 1 elective unit This training applies to team leaders, supervisors and emerging managers who have an important leadership role in the development of efficient and effective work teams. Leadership often begins at the team leader level across a wide range of enterprise and industry contexts. Team leaders communicate effectively, ensure team performance and develop effective relationships in the workplace.BOOTCAMP - Cleaning (Jobfind)
BC - Cleaning
This BOOTCAMP has 3 nationally accredited units of competency and is delivered over 5 consecutive days. 3 days online 2 day practical training.
1. CPPCMN2002 - Participate in workplace safety arrangements
2. CPPCLO2032 - Plan basic cleaning activities
This unit of competency specifies the outcomes required to plan for safe and efficient cleaning activities in a range of workplace contexts.
3. CPPCLO2016 - Clean wet surfaces
This unit of competency specifies the outcomes required to clean a wet area in a range of workplace contexts.
Certificate II in Horticulture
AHC20416
Certificate II in Hospitality
SIT20316
Qualification Description
Entry Requirements
Packaging Rules
Certificate II in Warehousing Operations
TLI20419
Qualification Description
Entry Requirements
Packaging Rules
Certificate II in Workplace Skills
BSB20120
Certificate III in BusinessGeneral
BSB30120
The training will equip you with necessary skills to deal with complex customer interactions, managing conflict and customer complaints, as well as providing support to/within a team environment. This program provides a systematic framework for developing strategic long-term customer relationships.
LEARNING OUTCOMES
Certificate III in Business(Customer Engagement)
BSB30120
The training will equip you with necessary skills to deal with complex customer interactions, managing conflict and customer complaints, as well as providing support to/within a team environment. This program provides a systematic framework for developing strategic long-term customer relationships.
LEARNING OUTCOMES
Certificate III in Business AdministrationAdministration
BSB30120
Certificate III in Cleaning Operations
CPP30321
LEARNING OUTCOMES
Certificate III in Customer Engagement
BSB30215
Qualification Description
Entry Requirements
Packaging Rules
Certificate III in Horticulture
AHC30716
LEARNING OUTCOMES
Certificate III in Hospitality
SIT30616
Qualification Description
Entry Requirements
Packaging Rules
Certificate III in Supply Chain Operations
TLI30319
Qualification Description
Entry Requirements
Packaging Rules
Certificate III in Supply Chain Operations
TLI30321
LEARNING OUTCOMES
Certificate IV in Business
BSB40215
Qualification Description
Entry Requirements
Packaging Rules
Certificate IV in BusinessGeneric
BSB40120
Certificate IV in Business AdministrationBusiness Administration
BSB40120
LEARNING OUTCOMES
Certificate IV in Business LeadershipBusiness Leadership
BSB40120
Certificate IV in Business OperationsBusiness Operations
BSB40120
LEARNING OUTCOMES
Certificate IV in Cleaning
CPP40421
LEARNING OUTCOMES
Certificate IV in Cleaning Management
CPP40416
Qualification Description
Entry Requirements
Packaging Rules
Certificate IV in Horticulture
AHC40416
This qualification covers management of small projects, improve soils, manage equipment and machinery, implement pest management and chemical use strategies, supervising landscape project works, recruit and induct staff and maintain work health and safety.
LEARNING OUTCOMES
Certificate IV in Leadership and Management
BSB42015
Qualification Description
Licensing/Regulatory Information
Entry Requirements
Packaging Rules
Certificate IV in Leadership and Management
BSB40520
LEARNING OUTCOMES
Certificate IV in Training and Assessment
TAE40116
Qualification Description
Entry Requirements
Packaging Rules
Certificate IV in Work Health and Safety
BSB41419
Diploma of Leadership and Management
BSB50420
LEARNING OUTCOMES
Essential Work Skills
EST Block 2 (BSB)
Introduction to Cleaning
EST Block 2 (CPP)
Introduction to Horticulture
EST Block 2 (AHC)
Introduction to Hospitality
EST Block 2 (SIT)
Introduction to Supply Chain
EST Block 2 (TLI)
Skillset Jobfind Retail
SSRetail
This program will help with employment retention and improve knowledge retention, allowing for improved skills to be embedded and better retention of the students. )Statement of Attainment in Business (Critical Thinking Skills, Personal Work Priorities, Business Software and WHS)
SG00008928
Statement of Attainment in Commercial Cleaning (High - Touch and External Surfaces)
SG00008228
Statement of Attainment in Warehousing (Basic Workplace Communication, Infotechnology Devices, Receival/Despatch Documentation and Operations)
SG00009022
Trainer Professional Development
Trainer Development
In order for us to be a leader in our field, and in our pursuit to be as compliant as we could possibly be, we will provide PD courses, in the form of Quizzes (mostly), on a monthly basis. It is compulsory for you to complete this every month.
WorkshopsQualifications
BOOTCAMP – Cleaning
This qualification underpins a range of work functions and job roles that can lead to a horticultural trade qualification.
The Certificate III in Horticulture is an entry path into gardening, landscaping, and nursery work. This nationally recognised qualification covers weed control, soil improvement, pressurised irrigation systems, amenity pruning, and the environmental application of chemicals.
The TLI30321 Certificate III in Supply Chain Operations involves a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, where some discretion and judgement is required in selecting equipment, services or contingency measures within known time constraint.
The CPP40421 Certificate IV in Cleaning applies to individuals who use well-developed skills and a broad knowledge base in a wide variety of cleaning management contexts. They may be responsible for wide-ranging operational cleaning management activity and are responsible for managing staff, providing quotations, planning and overseeing work, and providing customer support.
The Certificate IV in Horticulture allows you to address the key performance matrixes for the role.
The BSB41419 Certificate IV in Work Health and Safety applies to those working as supervisors, WHS personnel, and workers in other WHS-related roles who manage risks effectively, apply relevant WHS laws, and contribute to WHS within the workplace in known or changing contexts with established parameters.
The Certificate IV in Work Health and Safety is the ideal course for WHS supervisors, human resource support personnel, and those working in WH&S related roles.
Learn the fundamentals of risk management, compliance and managing incident responses to help provide a safe working environment.
LEARNING OUTCOMES
• Understand WHS legislation and industry specific regulations
• Contribute and assist with risk and incident management practices
• Find root causes and address within WHS framework
• Monitor and manage contractor compliance
Gain the skills you need to GET A START in the working world. Develop your skills and knowledge in the art of resume and cover letter writing, interviewing and what you need to know to get the job. You will also explore workplace diversity, how to manage stressful situations and understanding safe working environments. This part qualification will introduce you to a variety of base aspects which relate directly to day-to-day activities of working in any environment.
Gain the skills you need to GET A START in the evolving Cleaning industry. This program reflects the introductory skills for cleaners responsible for undertaking a range of routine and non-routine tasks according to work schedules, liaising with clients and in some cases members of the public, and operating in a range of general residential and commercial settings as well as specialist cleaning environments.
Gain the skills you need to GET A START in the exciting growing industry of horticulture and grounds maintenance. This program will introduce you to different plant species and how to identify them, how to work using environmentally sustainable practices and be part of a team. There are a wide range of career pathways in both the Government and private sectors for Horticulture professionals. This the ideal starting point for those looking to start a career in landscaping, nurseries, farms and parks and gardens services.
Gain the skills you need to GET A START in the exciting and life changing Hospitality industry. Explore the industries such as hotels, restaurants and bars operate successfully. Develop your practical skills and knowledge in the art of Interacting with customers, working effectively with your team and ensuring a safe work environment. This course can open a world of opportunities, by giving you the skills you need to take on management roles in the industry.
Gain the skills you need to GET A START in the Supply Chain and Warehousing industry. Develop your practical skills and knowledge in storing goods, utilizing RF Scanning equipment, and order processing. Complete receival and dispatch documents and practice the pick and pack operations. This part qualification will introduce you to a variety of aspects which relate directly to day-to-day activities in the Supply Chain industry.
This short and intense course allows the student to interact with other students looking for work in the Retail sector. The trainer offers practical demonstrations for understanding and interactions, so the students fully understand the Retail environment and the way this environment works. Industry demands that new Retail workers have these qualifications as a minimum to understand the working environment. Industry wanted skills and knowledge in a specific sector, e.g., Retail service skills, to gain employment and keep momentum with the participant engaged for five days per week, simulating a workweek.
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